What is my username and password for Prime, email and Banner Self-Service?

Email, Prime and Banner Self-Service systems can all use the same login username and password. Email may also allow "alternate" usernames; but only one 'true' username can be used for all three systems.

Students (Except for Medical Residents)

·        Your user name is your Downstate student ID number (e.g., 200798765).

·        Your password is an eight-character mix of lower-case letters and numbers that was issued to you when you first matriculated at Downstate.

Faculty, Staff and Medical Residents

·        Your user name is 'firstname.lastname' for example - 'george.washington'.

·        Your initial password is issued by the campus email administrators.

If you need to reset your password, please contact the campus HelpDesk at 718-270-4357.  You will need to come on campus and present your Downstate photo ID during normal business hours.  For security purposes, passwords are not reset in response to email or phone requests; users must come on campus and present valid proof of identity. 

jmn - 2009-Oct-23