Frequently Asked Questions

Archiving mail in Lotus Notes 5
Archiving is the process of transferring mail from your online mail account to your local machine. This is a good method for saving important...

9-29-2005 Views: 6309

Deleting old email doesn't update the display of your mail quota usage
I've gone over my limit for my Downstate email account storage space, and I can't send or receive any new email until I free up some...
(No rating) 6-30-2008 Views: 420

How do I reset my password?
How do I reset my Downstate password for email, Prime and Prime-Portal? The same password works for email, Prime and Prime-Portal. For...
(No rating) 4-9-2009 Views: 195

I requested a name change, but it does not show in my email or in Prime
ProblemI made a name change request through the Registrar's Office but do not see this change in email or Prime.ReasonName changes are processed...

9-20-2004 Views: 2834

i-Notes and Webmail Frequently Asked Questions
Please visit the email F.A.Q. to get answers to Frequently asked questions about using the web based email system.This page is also available in...

12-10-2004 Views: 1658

i-Notes Requesting MS Office CD
SolutionThis problem is not an exactly an i-Notes problem , it is the way MS Office is installed.To prevent this issue from happening, follow the...

11-9-2004 Views: 1575

Setting up your Downstate e-mail account in Apple Mail
Configuring Apple Mail Launch the Apple Mail application and select Add Account from the File menu. Add AccountEnter your full name and...

7-7-2005 Views: 2254

What are the IMAP and POP Client general settings?
Setting Up E-mail ClientsThere are several other email programs like Outlook such as Eudora, Mulberry, etc. Each one of these email systems is...

9-21-2004 Views: 2187

What is my Downstate email username/password?
Prime, email and Prime-Portal all use the same username and password for their accounts. To see specific information, access the...
(No rating) 12-12-2007 Views: 795

When I login to e-mail, the screen keeps showing my name with a blank password box
ProblemWhen loging into email, I get a screen that has my username and a box to enter my password. I enter in my password, but get the same screen...

9-20-2004 Views: 1707

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